top management

person or group of people who directs and controls an organization (3.2.1) at the highest level

Note 1

Top management has the power to delegate authority and provide resources within the organization.

Note 2

If the scope of the management system (3.5.3) covers only part of an organization, then top management refers to those who direct and control that part of the organization.

Note 3

This constitutes one of the common terms and core definitions for ISO management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1.

Norm

NEN-EN-ISO 9000:2015 en

Titel

Quality management systems - Fundamentals and vocabulary

Paragraaf

3.1.1

top management

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