corrective action

action to eliminate the cause of a nonconformity (3.6.9) and to prevent recurrence

Note 1

There can be more than one cause for a nonconformity.

Note 2

Corrective action is taken to prevent recurrence whereas preventive action (3.12.1) is taken to prevent occurrence.

Note 3

This constitutes one of the common terms and core definitions for ISO management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified by adding Notes 1 and 2 to entry.

Norm

NEN-EN-ISO 9000:2015 en

Titel

Quality management systems - Fundamentals and vocabulary

Paragraaf

3.12.2

corrective action

Gerelateerde termen