objective

result to be achieved

Note 1

An objective can be strategic, tactical, or operational.

Note 2

Objectives can relate to different disciplines (such as financial, health and safety, and environmental objectives) and can apply at different levels (such as strategic, organization (3.2.1)-wide, project (3.4.2), product (3.7.6) and process (3.4.1)).

Note 3

An objective can be expressed in other ways, e.g. as an intended outcome, a purpose, an operational criterion, as a quality objective (3.7.2) or by the use of other words with similar meaning (e.g. aim, goal, or target).

Note 4

In the context of quality management systems (3.5.4)quality objectives (3.7.2) are set by the organization (3.2.1), consistent with the quality policy (3.5.9), to achieve specific results.

Note 5

This constitutes one of the common terms and core definitions for ISO management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified by modifying Note 2 to entry.

Norm

NEN-EN-ISO 9000:2015 en

Titel

Quality management systems - Fundamentals and vocabulary

Paragraaf

3.7.1

objective

Gerelateerde termen