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output

result of a process (3.4.1)

Note 1

Whether an output of the organization (3.2.1) is a product (3.7.6) or a service (3.7.7) depends on the preponderance of the characteristics (3.10.1) involved, e.g. a painting for sale in a gallery is a product whereas supply of a commissioned painting is a service, a hamburger bought in a retail store is a product whereas receiving an order and serving a hamburger ordered in a restaurant is part of a service.

Norm
NEN-EN-ISO 9000:2015 en
Titel
Quality management systems - Fundamentals and vocabulary
Paragraaf
3.7.5
Terug

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