process

set of interrelated or interacting activities that use inputs (3.2.2) to deliver an intended output (3.2.3)

Note 1

A process can include services.

Bron

ISO 9000:2015, 3.4.1, modified — The word “result” has been replaced by “output”. Notes 1 to 6 to entry have been deleted.

Norm

Titel

Chain of custody - General terminology and models

Paragraaf

3.2.10