of supplying the managers and employees in an organization (3.1.1) with relevant information, both financial and non-financial, for making decisions, allocating resources, and monitoring (3.1.21), evaluating and rewarding performance (3.1.12)

identification, collection, analysis and use of two types of information for internal decision making: —

physical information on the use, flows and destinies of energy, water and materials (including wastes) and

coordinated activities to direct and control an organization (3.2.1)

formalized recording and reporting of product configuration information (3.6.8), the status of proposed changes and the status of the implementation of approved changes

set of interrelated or interacting elements of an organization (3.2.1) to establish policies (3.5.8) and objectives (3.7.1), and processes (3.4.1) to achieve those objectives

set of interrelated or interacting elements of an organization (3.1.4) to establish policies and objectives (3.2.5) and processes (3.3.5) to achieve those objectives

set of interrelated or interacting elements of an organization (3.1.5) to establish policies and objectives (3.2.9) and processes (3.3.4) to achieve those objectives

process of iteratively planning, implementing and modifying strategies for managing resources in the face of uncertainty and change

set of interrelated or interacting elements of an organization to establish policies and objectives and processes to achieve those objectives

person or group of people who directs and controls an organization at the highest level