context of the organization

combination of internal and external issues that can have an effect on an organization’s (3.2.1) approach to developing and achieving its objectives (3.7.1)

Note 1

The organization’s objectives can be related to its products (3.7.6) and services (3.7.7), investments and behaviour towards its interested parties (3.2.3).

Note 2

The concept of context of the organization is equally applicable to not-for-profit or public service organizations as it is to those seeking profits.

Note 3

In English, this concept is often referred to by other terms such as “business environment”, “organizational environment” or “ecosystem of an organization”.

Note 4

Understanding the infrastructure (3.5.2) can help to define the context of the organization.

Norm

NEN-EN-ISO 9000:2015 en

Titel

Quality management systems - Fundamentals and vocabulary

Paragraaf

3.2.2

context of the organization

Gerelateerde termen