5 resultaten gevonden voor 'customer satisfaction'

customer satisfaction

customer’s (3.2.4)

perception of the degree to which the customer’s expectations have been fulfilled

customer satisfaction code of conduct

promises, made to customers (3.2.4) by an organization (3.2.1) concerning its behaviour, that are aimed at enhanced customer satisfaction (3.9.2) and related provisions

customer

person or organization (3.2.1) that could or does receive a product (3.7.6) or a service (3.7.7) that is intended for or required by this person or organization

customer

organization or individual member of the general public purchasing property, products or services for commercial, private or public purposes

customer service

interaction of the organization (3.2.1) with the customer (3.2.4) throughout the life cycle of a product (3.7.6) or a service (3.7.7)