5 resultaten gevonden voor 'customer satisfaction'
customer satisfaction
perception of the degree to which the customer’s expectations have been fulfilled
customer satisfaction code of conduct
promises, made to customers (3.2.4) by an organization (3.2.1) concerning its behaviour, that are aimed at enhanced customer satisfaction (3.9.2) and related provisions
customer
person or organization (3.2.1) that could or does receive a product (3.7.6) or a service (3.7.7) that is intended for or required by this person or organization
customer
organization or individual member of the general public purchasing property, products or services for commercial, private or public purposes
customer service
interaction of the organization (3.2.1) with the customer (3.2.4) throughout the life cycle of a product (3.7.6) or a service (3.7.7)