45 resultaten gevonden voor 'customer service'

customer service

interaction of the organization (3.2.1) with the customer (3.2.4) throughout the life cycle of a product (3.7.6) or a service (3.7.7)

customer

person or organization (3.2.1) that could or does receive a product (3.7.6) or a service (3.7.7) that is intended for or required by this person or organization

customer

organization or individual member of the general public purchasing property, products or services for commercial, private or public purposes

customer satisfaction

customer’s (3.2.4)

perception of the degree to which the customer’s expectations have been fulfilled

service

results generated by activities at the interface between a supplier (3.30) and a customer and by supplier internal activities to meet customer needs

service

action of an organization (2.12) to meet a demand or need

service

output (3.7.5)

of an organization (3.2.1) with at least one activity necessarily performed between the organization and the customer (3.2.4)

service life

period of time during which a product (3.1.3.1) in use meets or exceeds the performance requirements

service life

period of time after installation during which a building (ISO 6707-1:2014, 3.1.3)(3.1.10) or its parts meet or exceed the performance requirements (ISO 6707-1:2014, 9.1.16) [SOURCE: ISO 6707-1:2014, 9.3.83]

service life

period of time after installation during which a construction works (3.12) or its parts meets or exceeds the performance requirements (ISO 6707‑1:2004, 9.1.16)